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Product Name: Herb Kit for Korean Ginseng Chicken Soup (5 Tea bags)
"Samgyetang (ginseng chicken soup) and duck Soup are good for replenishing the body during the sweaty summer season and strengthening a weakened body due to winter illnesses such as the flu.
These are natural ingredient tea bags that you can conveniently use when cooking dishes like samgyetang, duck Soup, and boiled pork!
Now, cook Ginseng chicken Soup at home yourself.
Ingredients: Refer to the product details
How to cook Chicken and Duck Soup with Herb Kit:
1. Put the contents (tea bag) of this product into 1.5-2L of water and start boiling.
Optionally, you can add garlic, ginseng, etc., according to your taste.
2. Once it starts boiling, simmer on medium heat for about 10 minutes, then add cleaned chicken or duck.
3. Boil together with the tea bag for about 40 minutes to 1 hour.
(Pressure cooker - 40 minutes / Regular pot, cauldron - 60 minutes)
4. After cooking, you can remove and discard the tea bag that absorbed the fat.
Packing: Herb Kit 100g x 5 Packs
Storage:
- Store in a cool, well-ventilated place away from direct sunlight and low humidity.
- Seal and refrigerate upon opening to prevent spoilage or deterioration.
Shipping Summary:
- We ship packages from Monday to Friday.
- Typically, orders take 1 to 3 business days to process, though this may vary based on product availability. Delivery times depend on your location.
- Every order comes with tracking, available once the product is shipped. Our products may ship from various fulfillment centers globally.
Estimated Delivery Times:
- Domestic Shipping:
- Standard Shipping: 2-6 business days
- West Coast (e.g., California): 2-4 business days
- East Coast (e.g., New York): 5-6 business days
- International Shipping (Korea):
- Standard Shipping: 5-12 business days
- West Coast (e.g., California): 5- 8 business days
- East Coast (e.g., New York): 7-12 business days
- Please note these are estimates, not guarantees. Delivery times depend on various factors, and delays such as weather or customs inspection may occur.
Shipping Status:
- Once your order ships, you'll receive a confirmation email with a tracking number. If you don't get it right away, don't worry; we'll deliver within the specified timeframe.
- For international shipping, items are shipped together to reduce air shipping costs, making it difficult to provide specific tracking numbers.
Order Changes:
- For cancellations or modifications, email j1mart.cs@gmail.com.
Item Not Received:
- If tracking shows delivery but you haven't received the item, contact the carrier first. If the issue persists, reach out to us.
Damaged Parcel:
- We're not responsible for damage to packages delivered to PO Boxes (due to extreme temperatures, theft, etc.).
- For any shipping inquiries or order status updates, contact us at j1mart.cs@gmail.com.
Return:
- Most items can be returned for a full refund within 30 days of delivery.
- Items must be unused and in their original packaging.
- Certain types of goods such as perishable items, intimate or sanitary goods, hazardous materials, or flammable liquids cannot be returned.
- Additional non-returnable items include gift cards, downloadable software products, etc.
- Partial refunds may be granted in certain situations.
- Refunds typically take about 4 weeks, including transit and processing time.
- Contact customer service with your order number for return instructions.
Shipping Cost:
- Return shipping is free for errors made by the seller.
- Otherwise, the buyer is responsible for return shipping costs, which are non-refundable.
- Consider using a trackable shipping service for items over $75.
Refund:
- Purchases can be returned within 30 days for a refund to the original payment method.
Refund Processing:
- In-store returns are refunded to the original payment method or gift card.
- Mail-in returns are refunded within 3-5 business days after receipt.
Claims:
- Check your purchase upon receipt and report any issues promptly.
Under What Circumstances We Offer Returns & Refunds:
- Wrong Product: Contact customer service with photos of the wrong product for a return label and replacement.
- Damages and Issues: Contact customer service immediately for defective, damaged, or wrong items.
- Exceptions/Non-returnable Items: Certain items like perishable goods, custom products, personal care goods, hazardous materials, and sale items or gift cards cannot be returned.
- Exchanges: Return the item and make a new purchase for the desired item.
If you have further questions or concerns, feel free to reach out to customer service for assistance.