Return:

• Most items can be returned for a full refund within 30 days of delivery.
• Items must be unused and in their original packaging.
• Certain types of goods such as perishable items, intimate or sanitary goods, hazardous materials, or flammable liquids cannot be returned.
• Additional non-returnable items include gift cards, downloadable software products, etc.
• Partial refunds may be granted in certain situations.
• Refunds typically take about 4 weeks, including transit and processing time.
• Contact customer service with your order number for return instructions.

Shipping Cost:

• Return shipping is free for errors made by the seller.
• Otherwise, the buyer is responsible for return shipping costs, which are non-refundable.
• Consider using a trackable shipping service for items over $75.

Refund:

• Purchases can be returned within 30 days for a refund to the original payment method.

Refund Processing:

• In-store returns are refunded to the original payment method or gift card.
• Mail-in returns are refunded within 3-5 business days after receipt.

Claims:

• Check your purchase upon receipt and report any issues promptly.

Under What Circumstances We Offer Returns & Refunds:

• Wrong Product: Contact customer service with photos of the wrong product for a return label and replacement.
• Damages and Issues: Contact customer service immediately for defective, damaged, or wrong items.
• Exceptions/Non-returnable Items: Certain items like perishable goods, custom products, personal care goods, hazardous materials, and sale items or gift cards cannot be returned.
• Exchanges: Return the item and make a new purchase for the desired item.

If you have further questions or concerns, feel free to reach out to customer service for assistance.