Shipping Summary:
- We ship packages from Monday to Friday.
- Typically, orders take 1 to 3 business days to process, though this may vary based on product availability. Delivery times depend on your location.
- Every order comes with tracking, available once the product is shipped. Our products may ship from various fulfillment centers globally.
Estimated Delivery Times:
- Domestic Shipping:
- Standard Shipping: 2-6 business days
- West Coast (e.g., California): 2-4 business days
- East Coast (e.g., New York): 5-6 business days
- International Shipping (Korea):
- Standard Shipping: 5-12 business days
- West Coast (e.g., California): 5- 8 business days
- East Coast (e.g., New York): 7-12 business days
- Please note these are estimates, not guarantees. Delivery times depend on various factors, and delays such as weather or customs inspection may occur.
Shipping Status:
- Once your order ships, you'll receive a confirmation email with a tracking number. If you don't get it right away, don't worry; we'll deliver within the specified timeframe.
- For international shipping, items are shipped together to reduce air shipping costs, making it difficult to provide specific tracking numbers.
Order Changes:
- For cancellations or modifications, email j1mart.cs@gmail.com.
Item Not Received:
- If tracking shows delivery but you haven't received the item, contact the carrier first. If the issue persists, reach out to us.
Damaged Parcel:
- We're not responsible for damage to packages delivered to PO Boxes (due to extreme temperatures, theft, etc.).
- For any shipping inquiries or order status updates, contact us at j1mart.cs@gmail.com.