For dog or cat

Brand CMG Pharmaceutical

Product Name The Pet Mills Lutein Omega-3

Manufacturer's Name and Address I.N.G. Medics Co., Ltd. 81 Yangjing-ro 21, Onam-eup, Namyangju-si, Gyeonggi-do, South Korea

Expiration Date and Storage Method Indicated separately / 2 years from the date of manufacture

Packaging Unit Content (Weight), Quantity 2g X 30 packets (1 month's supply)

Ingredients: Refer to the detailed image

Nutritional Information 

  • 10 Billion Probiotics
  • 5 Digestive Enzymes
  • 8 Types of Dried Yeast
  • Contains 4 carefully selected minor ingredients 
  • PFP Patented Manufacturing Process
  • Individually packaged for each serving

Functional Information Refer to product details

Dosage, Administration, and Precautions/Possible Side Effects Refer to product details

Expression Stating that it is not Medicine for Prevention or Treatment of Diseases Refer to product details

Precautions for Consumer Safety Refer to product details

Labeling of Genetically Modified Health Functional Foods in accordance with the "Health Functional Food Act" Refer to product details

Feeding Method and Precautions

Regardless of weight, administer 1 packet per day, either as is or mixed with food (snack).

Precautions

  • Store in a cool, dry place away from direct sunlight.
  • Due to moisture absorption, administer immediately after opening.
  • Individuals with allergies to any of the ingredients should confirm the ingredients before administration.
  • Do not open products with solidified contents due to packaging defects; contact the point of purchase or the manufacturer for exchange.
  • Store out of reach of children.
  • Do not administer to animals other than pets.
  • Adhere to the recommended feeding amount.

Storage Method

  • Store in a cool place away from direct sunlight to maintain freshness.
  • As the product contains live probiotics, refrigeration can help maintain product quality.

The product details image below has been translated from the original (Korean)

Shipping Summary:

  • We ship packages from Monday to Friday.
  • Typically, orders take 1 to 3 business days to process, though this may vary based on product availability. Delivery times depend on your location.
  • Every order comes with tracking, available once the product is shipped. Our products may ship from various fulfillment centers globally.

Estimated Delivery Times:

  1. Domestic Shipping:
    • Standard Shipping: 2-6 business days
      • West Coast (e.g., California): 2-4 business days
      • East Coast (e.g., New York): 5-6 business days
  2. International Shipping (Korea):
    • Standard Shipping: 5-12 business days
      • West Coast (e.g., California): 5- 8 business days
      • East Coast (e.g., New York): 7-12 business days
  • Please note these are estimates, not guarantees. Delivery times depend on various factors, and delays such as weather or customs inspection may occur.

Shipping Status:

  • Once your order ships, you'll receive a confirmation email with a tracking number. If you don't get it right away, don't worry; we'll deliver within the specified timeframe.
  • For international shipping, items are shipped together to reduce air shipping costs, making it difficult to provide specific tracking numbers.

Order Changes:

  • For cancellations or modifications, email j1mart.cs@gmail.com.

Item Not Received:

  • If tracking shows delivery but you haven't received the item, contact the carrier first. If the issue persists, reach out to us.

Damaged Parcel:

  • We're not responsible for damage to packages delivered to PO Boxes (due to extreme temperatures, theft, etc.).
  • For any shipping inquiries or order status updates, contact us at j1mart.cs@gmail.com.

 

Return:

  • Most items can be returned for a full refund within 30 days of delivery.
  • Items must be unused and in their original packaging.
  • Certain types of goods such as perishable items, intimate or sanitary goods, hazardous materials, or flammable liquids cannot be returned.
  • Additional non-returnable items include gift cards, downloadable software products, etc.
  • Partial refunds may be granted in certain situations.
  • Refunds typically take about 4 weeks, including transit and processing time.
  • Contact customer service with your order number for return instructions.

Shipping Cost:

  • Return shipping is free for errors made by the seller.
  • Otherwise, the buyer is responsible for return shipping costs, which are non-refundable.
  • Consider using a trackable shipping service for items over $75.

Refund:

  • Purchases can be returned within 30 days for a refund to the original payment method.

Refund Processing:

  • In-store returns are refunded to the original payment method or gift card.
  • Mail-in returns are refunded within 3-5 business days after receipt.

Claims:

  • Check your purchase upon receipt and report any issues promptly.

Under What Circumstances We Offer Returns & Refunds:

  • Wrong Product: Contact customer service with photos of the wrong product for a return label and replacement.
  • Damages and Issues: Contact customer service immediately for defective, damaged, or wrong items.
  • Exceptions/Non-returnable Items: Certain items like perishable goods, custom products, personal care goods, hazardous materials, and sale items or gift cards cannot be returned.
  • Exchanges: Return the item and make a new purchase for the desired item.

If you have further questions or concerns, feel free to reach out to customer service for assistance.