-20%
Product information provision notice
capacity or weight
100mL
Expiration date or period of use after opening
Used for 36 months from the date of manufacture / Used for 12 months after opening
How to use
Shake the product sufficiently before use, spray an appropriate amount directly onto clean scalp, and then pat with your fingers as if massaging for absorption.
cosmetics manufacturer
CNF
Country of manufacture
korea
All ingredients that must be listed and labeled according to the Cosmetics Act
Black bean extract, seawater*, 1,2-hexanediol, methylpropanediol, C12-13 phareth-9, sodium chloride*, purified water, polyglyceryl-10 oleate, caprylyl/capryl glucoside, L- Menthol, polyglyceryl-10 laurate, salicylic acid, tromethamine, polyglyceryl-10 myristate, menthyl lactate, dexpanthenol, citric acid, clay extract*, seaweed extract*, sodium citrate, Siberian root extract*, Spirulina platensis extract*, sodium phytate, propylene glycol, polyquaternium-51, glyceryl caprylate, tartaric acid, hydroxypropyl cellulose, centella asiatica extract, ethylmenthane carboxamide, Methyl diisopropyl propionamide, tocopherol, caprylyl glycol, ethylhexyl glycerin, phenethyl alcohol, rice bran oil, biotin, maltodextrin, centella asiatica oil, glycoprotein, hydrolyzed keratin, madecassoside, tara fruit Extract, sunflower bud extract
Precautions when using
1) If there are any abnormal symptoms or side effects, such as red spots, swelling, or itching, when using cosmetics or after use, due to direct sunlight on the area of use, consult a specialist. 2) Refrain from using the product on areas with wounds, etc. 3) Precautions for storage and handling a) Store out of reach of children b) Store away from direct sunlight 4) If it gets into eyes, rinse immediately 5) When dropped, the pump may discharge due to the cap being removed. 6) Do not use on infants and children under 3 years of age.
Quality assurance standards
If there is a problem with this product, we will compensate you in accordance with the Consumer Dispute Resolution Standards notified by the Fair Trade Commission.
Consumer consultation phone number
1811-9415
In the case of functional cosmetics, whether or not the Ministry of Food and Drug Safety has reviewed the Cosmetics Act.
Functional to relieve hair loss symptoms
Product main specifications
Itchy sensitive scalp
Cosmetics Responsible Distributor
Gounsesang Cosmetic Co., Ltd.
Shipping Summary:
- We ship packages from Monday to Friday.
- Typically, orders take 1 to 3 business days to process, though this may vary based on product availability. Delivery times depend on your location.
- Every order comes with tracking, available once the product is shipped. Our products may ship from various fulfillment centers globally.
Estimated Delivery Times:
- Domestic Shipping:
- Standard Shipping: 2-6 business days
- West Coast (e.g., California): 2-4 business days
- East Coast (e.g., New York): 5-6 business days
- International Shipping (Korea):
- Standard Shipping: 5-12 business days
- West Coast (e.g., California): 5- 8 business days
- East Coast (e.g., New York): 7-12 business days
- Please note these are estimates, not guarantees. Delivery times depend on various factors, and delays such as weather or customs inspection may occur.
Shipping Status:
- Once your order ships, you'll receive a confirmation email with a tracking number. If you don't get it right away, don't worry; we'll deliver within the specified timeframe.
- For international shipping, items are shipped together to reduce air shipping costs, making it difficult to provide specific tracking numbers.
Order Changes:
- For cancellations or modifications, email j1mart.cs@gmail.com.
Item Not Received:
- If tracking shows delivery but you haven't received the item, contact the carrier first. If the issue persists, reach out to us.
Damaged Parcel:
- We're not responsible for damage to packages delivered to PO Boxes (due to extreme temperatures, theft, etc.).
- For any shipping inquiries or order status updates, contact us at j1mart.cs@gmail.com.
Return:
- Most items can be returned for a full refund within 30 days of delivery.
- Items must be unused and in their original packaging.
- Certain types of goods such as perishable items, intimate or sanitary goods, hazardous materials, or flammable liquids cannot be returned.
- Additional non-returnable items include gift cards, downloadable software products, etc.
- Partial refunds may be granted in certain situations.
- Refunds typically take about 4 weeks, including transit and processing time.
- Contact customer service with your order number for return instructions.
Shipping Cost:
- Return shipping is free for errors made by the seller.
- Otherwise, the buyer is responsible for return shipping costs, which are non-refundable.
- Consider using a trackable shipping service for items over $75.
Refund:
- Purchases can be returned within 30 days for a refund to the original payment method.
Refund Processing:
- In-store returns are refunded to the original payment method or gift card.
- Mail-in returns are refunded within 3-5 business days after receipt.
Claims:
- Check your purchase upon receipt and report any issues promptly.
Under What Circumstances We Offer Returns & Refunds:
- Wrong Product: Contact customer service with photos of the wrong product for a return label and replacement.
- Damages and Issues: Contact customer service immediately for defective, damaged, or wrong items.
- Exceptions/Non-returnable Items: Certain items like perishable goods, custom products, personal care goods, hazardous materials, and sale items or gift cards cannot be returned.
- Exchanges: Return the item and make a new purchase for the desired item.
If you have further questions or concerns, feel free to reach out to customer service for assistance.