Product information provision notice
capacity or weight
120g
Expiration date or period of use after opening
Used for 36 months from the date of manufacture / Used for 12 months after opening
How to use
After washing your face, take an appropriate amount in a wet state and spread evenly over the entire face excluding the eye area and lips, then gently massage with your fingers and rinse thoroughly.
cosmetics manufacturer
Cosmax Co., Ltd.
Country of manufacture
korea
All ingredients that must be listed and labeled according to the Cosmetics Act
Sucrose, glycerin, purified water, sodium C14-16 olefin sulfonate, cetyl alcohol, glyceryl stearate, glycol distearate, glycol stearate, pear extract, neem leaf extract, neem tree Flower extract, malt extract, holy basil leaf extract, quillaja bark extract, turmeric root extract, Coral horse extract, Lactobacillus/pear juice fermentation filtrate, Lactobacillus/pomegranate fermentation extract, Lactobacillus/soybean fermentation extract, yeast/barley Fermentation filtrate, Candida bombicola/glucose/methyl rapeseed date fermentation, grape seed oil, green tea seed oil, macadamia seed oil, white willow bark extract, glyceryl stearate SE, caprylyl glycol, coco-glucoside , citric acid, sodium cocoyl isethionate, sodium phytate, propanediol, 1,2-hexanediol, ethylhexylglycerin, butyl avocadate, tocopherol
Precautions when using
1) If there are any abnormal symptoms or side effects such as red spots, swelling, or itching on the area where cosmetics are used or after use due to direct sunlight, consult a specialist. 2) Refrain from using on areas with wounds, etc. 3 ) Precautions for storage and handling a) Store out of reach of children b) Store away from direct sunlight 4) If particles get into your eyes, rinse with water and consult a specialist if any abnormalities occur 5 ) Avoid use around the eyes 6) When stored for a long time under high temperature conditions above 30 degrees, the sugar may melt and the scrubbing sensation may disappear, so store it away from fire and high temperature conditions (when stored at high temperatures, the product may harden and dispensing may be difficult. This does not mean that the product has deteriorated due to the characteristics of the sugar scrub.)
Quality assurance standards
If there is a problem with this product, we will compensate you in accordance with the “Consumer Dispute Resolution Standards” announced by the Fair Trade Commission.
Consumer consultation phone number
Consumer hotline 1811-9415
In the case of functional cosmetics, whether or not the Ministry of Food and Drug Safety has reviewed the Cosmetics Act.
None
Product main specifications
All skin types / skin with pores and dead skin cells
Cosmetics Responsible Distributor
Gounsesang Cosmetic Co., Ltd.
Shipping Summary:
- We ship packages from Monday to Friday.
- Typically, orders take 1 to 3 business days to process, though this may vary based on product availability. Delivery times depend on your location.
- Every order comes with tracking, available once the product is shipped. Our products may ship from various fulfillment centers globally.
Estimated Delivery Times:
- Domestic Shipping:
- Standard Shipping: 2-6 business days
- West Coast (e.g., California): 2-4 business days
- East Coast (e.g., New York): 5-6 business days
- International Shipping (Korea):
- Standard Shipping: 5-12 business days
- West Coast (e.g., California): 5- 8 business days
- East Coast (e.g., New York): 7-12 business days
- Please note these are estimates, not guarantees. Delivery times depend on various factors, and delays such as weather or customs inspection may occur.
Shipping Status:
- Once your order ships, you'll receive a confirmation email with a tracking number. If you don't get it right away, don't worry; we'll deliver within the specified timeframe.
- For international shipping, items are shipped together to reduce air shipping costs, making it difficult to provide specific tracking numbers.
Order Changes:
- For cancellations or modifications, email j1mart.cs@gmail.com.
Item Not Received:
- If tracking shows delivery but you haven't received the item, contact the carrier first. If the issue persists, reach out to us.
Damaged Parcel:
- We're not responsible for damage to packages delivered to PO Boxes (due to extreme temperatures, theft, etc.).
- For any shipping inquiries or order status updates, contact us at j1mart.cs@gmail.com.
Return:
- Most items can be returned for a full refund within 30 days of delivery.
- Items must be unused and in their original packaging.
- Certain types of goods such as perishable items, intimate or sanitary goods, hazardous materials, or flammable liquids cannot be returned.
- Additional non-returnable items include gift cards, downloadable software products, etc.
- Partial refunds may be granted in certain situations.
- Refunds typically take about 4 weeks, including transit and processing time.
- Contact customer service with your order number for return instructions.
Shipping Cost:
- Return shipping is free for errors made by the seller.
- Otherwise, the buyer is responsible for return shipping costs, which are non-refundable.
- Consider using a trackable shipping service for items over $75.
Refund:
- Purchases can be returned within 30 days for a refund to the original payment method.
Refund Processing:
- In-store returns are refunded to the original payment method or gift card.
- Mail-in returns are refunded within 3-5 business days after receipt.
Claims:
- Check your purchase upon receipt and report any issues promptly.
Under What Circumstances We Offer Returns & Refunds:
- Wrong Product: Contact customer service with photos of the wrong product for a return label and replacement.
- Damages and Issues: Contact customer service immediately for defective, damaged, or wrong items.
- Exceptions/Non-returnable Items: Certain items like perishable goods, custom products, personal care goods, hazardous materials, and sale items or gift cards cannot be returned.
- Exchanges: Return the item and make a new purchase for the desired item.
If you have further questions or concerns, feel free to reach out to customer service for assistance.