Product information provision notice

capacity or weight
① Retinol ampoule: 50mL
② Cream (gift): 10mL

Expiration date or period of use after opening
① Ampoule: Used for 30 months from the date of manufacture / 12 months after opening
② Cream: Use for 30 months from the date of manufacture / 12 months after opening

How to use
① Ampoule: After washing your face in the morning and evening, at the ampoule use stage, take an appropriate amount, spread gently along the skin texture, and cover the entire face with both hands to gently absorb. In the morning, use sunscreen at the final step of skin care to protect your skin.
② Cream: At the last step of skin care, take an appropriate amount and gently spread along the skin texture.

cosmetics manufacturer
Kolmar Korea Co., Ltd.

Country of manufacture
korea

All ingredients that must be listed and labeled according to the Cosmetics Act
1. Ampoule: Snail mucus filtrate (34%), purified water, propanediol, glycerin, C13-16 isoalkane, glycerol-26, niacinamide, pentylene glycol, squalane, heptylundecylenate, polyglyceride. Li-3 distearate, 1,2-hexanediol, glyceryl stearate, betaine, hydrogenated polydecene, hydrogenated polyisobutene, undecane, hydrogenated poly(C6-14 olefin), Synthetic sapphire, tridecane, caprylyl glycol, acrylate/C10-30 alkyl acrylate crosspolymer, fragrance, hydrogenated lecithin, butylene glycol, cetyl palmitate, coco-caprylate/caprate, Hydrogenated olive oil unsaponifiable, malt extract, sorbitan olivate, sorbitan palmitate, yam root extract, glyceryl stearate citrate, xanthan gum, adenosine, tromethamine, ethylhexylglycerin, ivigod fruit extract, Nasturtium extract, hydrolyzed corn starch, disodium EDTA, beta-glucan, sodium polyacrylate, sucrose, biosaccharide gum-1, polyether-1, allantoin, centella asiatica extract, dimethyl isosorbide , glyceryl oleate, caprylic/capric triglyceride, tocopherol, lauryl glucoside, myristyl glucoside, polyglyceryl-6 laurate, hydroxypinacolone retinoate (1,000 ppb), macadamia seed oil, octyl Dodecanol, hydrolyzed collagen, hydrolyzed hyaluronic acid, retinol (900 ppb), maltodextrin, glycolipid, rapeseed sterol, phosphatidylcholine, cholesterol, aluminum/magnesium hydroxide stearate, pentahydrate. Erythrityl tetra-di-t-butylhydroxyhydrocinnamate, Zymomonas fermented extract, pearl extract, hydroxydecyl ubiquinone, tris(tetramethylhydroxypiperidinol) citrate, ferulic acid, honey extract, Palmitoyl Pentapeptide-4

2. Cream (gift): Purified water, snail mucus filtrate, dipropylene glycol, glycerin, cetearyl alcohol, cyclopentasiloxane, caprylic/capric triglyceride, triethylhexanoin, hydrogenated. Polydecene, niacinamide, hydrogenated poly (C6-14 olefin), 1,2-hexanediol, cyclohexasiloxane, glyceryl stearate SE, kava kava leaf/root/stem extract, yam root extract, burdock Root extract, mud mushroom extract, purslane extract, propolis extract, centella asiatica extract, hydrogenated lecithin, argan kernel oil, sodium hyaluronate, dimethicone, C12-16 alcohol, glyceryl stearate, cetearyl oligo Bate, sorbitan olivate, microcrystalline cellulose, squalane, cetearyl glucoside, methyl propanediol, hydroxyethyl acrylate/sodium acryloyl dimethyl taurate copolymer, butylene glycol, palmitic acid, hydro Generated polyisobutene, betaine, ethanol, glycosyltrehalose, cellulose gum, isononyl isononanoate, polyglyceryl-10 stearate, hydrolyzed corn starch, hydrogenated starch. Hydrolysate, raffinose, stearic acid, shea butter, adenosine, polyglyceryl-2 dipolyhydroxystearate, beta-glucan, disodium EDTA, lecithin, sorbitan isostearate, sucrose, caramel , glucose, inulin lauryl carbamate, polyquaternium-51, propylene glycol, disodium stearoyl glutamate, biosaccharide gum-1, pearl powder, PEG-100 stearate, polysorbate 60, fragrance , ethylhexylglycerin, pentylene glycol, caprylyl glycol, linalool, benzyl salicylate, limonene, hydroxycitronellal, geraniol.

Precautions when using
1) If there are any abnormal symptoms or side effects such as red spots, swelling, or itching on the area of ​​use due to direct sunlight when using or after using cosmetics, consult a specialist.
2) Refrain from using it on areas with wounds, etc.
3) Precautions for storage and handling
a) Store out of reach of children, etc.
B) Store away from direct sunlight.

Quality assurance standards
If there is a problem with this product, we will compensate you in accordance with the Consumer Dispute Resolution Standards notified by the Fair Trade Commission.

Consumer consultation phone number
1811-9415

In the case of functional cosmetics, whether or not the Ministry of Food and Drug Safety has reviewed the Cosmetics Act.
Whitening/wrinkle improvement dual functional cosmetics

Product main specifications
for all skin type

Cosmetics Responsible Distributor
Gounsesang Cosmetic Co., Ltd.

Shipping Summary:

  • We ship packages from Monday to Friday.
  • Typically, orders take 1 to 3 business days to process, though this may vary based on product availability. Delivery times depend on your location.
  • Every order comes with tracking, available once the product is shipped. Our products may ship from various fulfillment centers globally.

Estimated Delivery Times:

  1. Domestic Shipping:
    • Standard Shipping: 2-6 business days
      • West Coast (e.g., California): 2-4 business days
      • East Coast (e.g., New York): 5-6 business days
  2. International Shipping (Korea):
    • Standard Shipping: 5-12 business days
      • West Coast (e.g., California): 5- 8 business days
      • East Coast (e.g., New York): 7-12 business days
  • Please note these are estimates, not guarantees. Delivery times depend on various factors, and delays such as weather or customs inspection may occur.

Shipping Status:

  • Once your order ships, you'll receive a confirmation email with a tracking number. If you don't get it right away, don't worry; we'll deliver within the specified timeframe.
  • For international shipping, items are shipped together to reduce air shipping costs, making it difficult to provide specific tracking numbers.

Order Changes:

  • For cancellations or modifications, email j1mart.cs@gmail.com.

Item Not Received:

  • If tracking shows delivery but you haven't received the item, contact the carrier first. If the issue persists, reach out to us.

Damaged Parcel:

  • We're not responsible for damage to packages delivered to PO Boxes (due to extreme temperatures, theft, etc.).
  • For any shipping inquiries or order status updates, contact us at j1mart.cs@gmail.com.

 

Return:

  • Most items can be returned for a full refund within 30 days of delivery.
  • Items must be unused and in their original packaging.
  • Certain types of goods such as perishable items, intimate or sanitary goods, hazardous materials, or flammable liquids cannot be returned.
  • Additional non-returnable items include gift cards, downloadable software products, etc.
  • Partial refunds may be granted in certain situations.
  • Refunds typically take about 4 weeks, including transit and processing time.
  • Contact customer service with your order number for return instructions.

Shipping Cost:

  • Return shipping is free for errors made by the seller.
  • Otherwise, the buyer is responsible for return shipping costs, which are non-refundable.
  • Consider using a trackable shipping service for items over $75.

Refund:

  • Purchases can be returned within 30 days for a refund to the original payment method.

Refund Processing:

  • In-store returns are refunded to the original payment method or gift card.
  • Mail-in returns are refunded within 3-5 business days after receipt.

Claims:

  • Check your purchase upon receipt and report any issues promptly.

Under What Circumstances We Offer Returns & Refunds:

  • Wrong Product: Contact customer service with photos of the wrong product for a return label and replacement.
  • Damages and Issues: Contact customer service immediately for defective, damaged, or wrong items.
  • Exceptions/Non-returnable Items: Certain items like perishable goods, custom products, personal care goods, hazardous materials, and sale items or gift cards cannot be returned.
  • Exchanges: Return the item and make a new purchase for the desired item.

If you have further questions or concerns, feel free to reach out to customer service for assistance.

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