Product information provision notice

capacity or weight
100ml

Expiration date or period of use after opening
36 months (before opening) 12 months (after opening)

How to use
Stand 10 to 20 cm away from your face, close your eyes, spray evenly over your entire face, and pat lightly to absorb into the skin. After washing your face or carrying it around, spray liberally on your face whenever it feels dry.
*Due to the nature of the formulation, if there is an empty space and the discharge is difficult, shake gently before use.

cosmetics manufacturer
NCOS Co., Ltd.

Country of manufacture
korea

All ingredients that must be listed and labeled according to the Cosmetics Act
Purified water, snail mucus filtrate (10,000 ppm), glycerin, propanediol, niacinamide, 1,2-hexanediol, gellan gum, calcium chloride, xanthan gum, ethylhexylglycerin, adenosine, disodium EDTA, collagen Extract (100 ppm), Hydrolyzed Collagen (100 ppm), Fragrance, Butylene Glycol, Panthenol, Glyceryl Oleate, Tocopherol, Myristyl Glucoside, Hydrogenated Lecithin, Polyglyceryl-6 Laurate, La Uryl glucoside, sodium hyaluronate, centella asiatica extract, propolis extract, hydroxypropyltrimonium hyaluronate, water-soluble collagen (1 ppb), hydrolyzed hyaluronic acid, sodium acetylated hyaluronic acid. Nate, Hyaluronic Acid, Palmitoyl Pentapeptide-4, Hydrolyzed Sodium Hyaluronate, Sodium Hyaluronate Crosspolymer, Potassium Hyaluronate

Precautions when using
1) If there are any abnormal symptoms or side effects, such as red spots, swelling, or itching, when using cosmetics or after use, due to direct sunlight on the area of ​​use, consult a specialist. 2) Refrain from using the product on areas with wounds, etc. 3) Precautions for storage and handling a) Store out of reach of children b) Store away from direct sunlight

*Collagen to Mist is a trans formula, so there may be syneresis or breakage of the formulation during use, but there is no problem with the quality, so please use it with confidence.

Quality assurance standards
If there is a problem with this product, we will compensate you in accordance with the “Consumer Dispute Resolution Standards” announced by the Fair Trade Commission.

Consumer consultation phone number
1811-9415

In the case of functional cosmetics, whether or not the Ministry of Food and Drug Safety has reviewed the Cosmetics Act.
Dual functional cosmetics for whitening and wrinkle improvement

Product main specifications
for all skin type

Cosmetics Responsible Distributor
Gounsesang Cosmetic Co., Ltd.

Shipping Summary:

  • We ship packages from Monday to Friday.
  • Typically, orders take 1 to 3 business days to process, though this may vary based on product availability. Delivery times depend on your location.
  • Every order comes with tracking, available once the product is shipped. Our products may ship from various fulfillment centers globally.

Estimated Delivery Times:

  1. Domestic Shipping:
    • Standard Shipping: 2-6 business days
      • West Coast (e.g., California): 2-4 business days
      • East Coast (e.g., New York): 5-6 business days
  2. International Shipping (Korea):
    • Standard Shipping: 5-12 business days
      • West Coast (e.g., California): 5- 8 business days
      • East Coast (e.g., New York): 7-12 business days
  • Please note these are estimates, not guarantees. Delivery times depend on various factors, and delays such as weather or customs inspection may occur.

Shipping Status:

  • Once your order ships, you'll receive a confirmation email with a tracking number. If you don't get it right away, don't worry; we'll deliver within the specified timeframe.
  • For international shipping, items are shipped together to reduce air shipping costs, making it difficult to provide specific tracking numbers.

Order Changes:

  • For cancellations or modifications, email j1mart.cs@gmail.com.

Item Not Received:

  • If tracking shows delivery but you haven't received the item, contact the carrier first. If the issue persists, reach out to us.

Damaged Parcel:

  • We're not responsible for damage to packages delivered to PO Boxes (due to extreme temperatures, theft, etc.).
  • For any shipping inquiries or order status updates, contact us at j1mart.cs@gmail.com.

 

Return:

  • Most items can be returned for a full refund within 30 days of delivery.
  • Items must be unused and in their original packaging.
  • Certain types of goods such as perishable items, intimate or sanitary goods, hazardous materials, or flammable liquids cannot be returned.
  • Additional non-returnable items include gift cards, downloadable software products, etc.
  • Partial refunds may be granted in certain situations.
  • Refunds typically take about 4 weeks, including transit and processing time.
  • Contact customer service with your order number for return instructions.

Shipping Cost:

  • Return shipping is free for errors made by the seller.
  • Otherwise, the buyer is responsible for return shipping costs, which are non-refundable.
  • Consider using a trackable shipping service for items over $75.

Refund:

  • Purchases can be returned within 30 days for a refund to the original payment method.

Refund Processing:

  • In-store returns are refunded to the original payment method or gift card.
  • Mail-in returns are refunded within 3-5 business days after receipt.

Claims:

  • Check your purchase upon receipt and report any issues promptly.

Under What Circumstances We Offer Returns & Refunds:

  • Wrong Product: Contact customer service with photos of the wrong product for a return label and replacement.
  • Damages and Issues: Contact customer service immediately for defective, damaged, or wrong items.
  • Exceptions/Non-returnable Items: Certain items like perishable goods, custom products, personal care goods, hazardous materials, and sale items or gift cards cannot be returned.
  • Exchanges: Return the item and make a new purchase for the desired item.

If you have further questions or concerns, feel free to reach out to customer service for assistance.

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